Privacy Policy

1. Introduction

GrintOps (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our SecOps as a Service, DevOps as a Service, and Tech-Ops solutions (“Services”). By using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Name, email, phone number, and company details when signing up.

  • Billing information for payment processing.

  • Support requests and communication records.

  • Credentials or configuration details needed for service delivery (only if required and securely stored).

b. Information We Collect Automatically

  • IP address, device type, and browser information.

  • Usage analytics, including logs of interactions with our Services.

  • Cookies and tracking technologies to enhance user experience.

c. Third-Party Data

  • Data from third-party services such as payment processors and authentication providers.

  • Information from public sources or business directories for marketing and outreach purposes.

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our Services.

  • Process payments and manage subscriptions.

  • Respond to inquiries and provide support.

  • Enhance security and prevent fraud.

  • Comply with legal and regulatory requirements.

  • Conduct marketing and customer engagement (with opt-out options).

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third-party vendors for hosting, payment processing, security monitoring, and analytics.

  • Legal Authorities: When required by law, such as responding to court orders or regulatory requirements.

  • Business Transfers: In case of mergers, acquisitions, or company restructuring.

5. Data Security

We implement industry-standard security measures, including:

  • Encryption: Secure encryption of sensitive data.

  • Access Controls: Restricted access to authorized personnel only.

  • Monitoring & Auditing: Regular security assessments to mitigate risks.

6. Data Retention

We retain data as long as necessary to provide Services, fulfill legal obligations, or resolve disputes. Upon termination of Services, data may be deleted or anonymized unless required for compliance.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your data.

  • Correct inaccurate information.

  • Request deletion of personal data.

  • Object to or restrict processing of your data.

  • Withdraw consent where applicable.

To exercise these rights, contact us at support@grintops.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience and personalize content.

  • Analyze website traffic and service usage.

  • Improve security and authentication.

You can manage cookie preferences through browser settings.

9. International Data Transfers

As a global service provider, we may process data in different countries. We ensure adequate protection via:

  • Compliance with GDPR for European users.

  • Standard contractual clauses for cross-border transfers.

  • Secure cloud storage solutions that meet international standards.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with data, contact us for removal.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and material changes will be communicated directly. Continued use of our Services after updates constitutes acceptance of the revised policy.

12. Contact Information

For any inquiries or concerns regarding these Privacy Policy, please contact us at: GrintOps
Email: support@grintops.com
Website: https://grintops.com

By using GrintOps Services, you acknowledge that you have read, understood, and agreed to these Privacy Policy.